Every form submission deserves a paper trail.

Submission Inbox keeps form entries inside WordPress. InboxMend Cloud shows when connected sites have failed notifications, missing email events, plugin issues, analytics signals or reports that need attention.

Form submissions flowing into the InboxMend unified inbox

Entry recorded

The form entry is stored inside WordPress first, so the lead is not lost when the email path breaks.

Notification checked

Cloud reads the surrounding signal: Sent by WordPress, Failed, No email generated or Unknown.

Issue surfaced

Connected sites with failed or missing notifications are pulled into Email Health, Analytics and Reports.

Local inbox where the data lives. Cloud view where the risk is visible.

InboxMend is not trying to turn every form submission into a CRM record. The WordPress plugin keeps the working inbox local, while Cloud gives agencies visibility across sites.

Submission Inbox plugin

A WordPress-side inbox for forms, submissions, Email Log, Email Status and local review.

Saved submissions inside WordPress
Email Log and Email Status
Built-in forms and supported form plugins
Open the full entry where the site owner works

InboxMend Cloud

A control layer for connected client sites: connection state, email health, analytics, reports and seat usage.

See which sites need attention
Track failed and missing notification events
Review operational analytics over time
Share simple client-ready summaries
Submission Inbox Email Status screen

Email Status is the signal Cloud aggregates.

WordPress shows source-level detail. Cloud turns those states into agency-level monitoring, reports and attention queues.

SentWordPress notification completed.
FailedSMTP or notification path needs review.
UnknownCloud needs more plugin data.
Submission Inbox Email Log screen

Email Log

See the exact notification rows, recipient, source, related lead and error message inside WordPress.

Submission Inbox settings screen

Local settings stay local

SMTP, privacy and plugin configuration remain in WordPress. Cloud never asks users to paste an API endpoint.

Email delivery confidence

Agencies need to know which side of this picture each client site is on.

Submission Inbox records the lead first. Email Status and Email Log explain whether WordPress generated and sent the notification. Cloud brings that signal into one portfolio view.

Email not delivered versus email delivered illustration

Watch operational patterns, not just single errors.

Analytics helps you see saved submissions, email issues, polling failures and site risk over time, so Cloud becomes more than a list of alerts.

Analytics Center

Operational intelligence across submissions, email delivery, polling reliability and client-site risk.

30 day window
Submissions 1,080
Email issues 54
Polling failures 14
Peak day 68
Operational volume Submissions, email issues and polling failures over the last 30 days
Submissions Polling failures
Spike detected Jun 2 · 68 submissions
Attention queue 3 sites need review

Traffic rose sharply while several delivery checks drifted.

Peak captured All high-volume submissions stayed in the inbox.
Email issue surfaced 54 notification records need a source review.
Polling failure 14 polling events need reliability review.
Submissions normalized Agency view groups volume, issues and polling state in one place.
Healthy
Client-ready report Spike and issue context can be shared without exposing raw logs.
Ready

The statuses are simple on purpose.

Cloud does not claim inbox delivery or read confirmation. It shows the operational state that Submission Inbox can know.

Sent by WordPress

WordPress attempted to send the notification successfully.

Failed

The notification failed and should be reviewed in WordPress Email Log.

No email generated

The entry was saved, but no related notification email was created.

Unknown

Cloud cannot confirm the email status from the available plugin data.

Choose a site package and start monitoring client WordPress forms.

Start a trial workspace, connect the first WordPress site with a site key, then pick the paid package that matches your portfolio. Pending connection sites reserve seats once a key is generated.

InboxMend Cloud for 1 website Best for trying Cloud monitoring on one WordPress site.
£12/year
InboxMend Cloud for 3 websites Small portfolio or freelancer plan.
£24/year
InboxMend Cloud for 5 websites Starter agency monitoring.
£39/year
InboxMend Cloud for 20 websites For agencies monitoring more client sites.
£119/year
InboxMend Cloud for 30 websites Main agency growth plan.
£159/year
InboxMend Cloud for 40 websites Larger agency plan.
£199/year
InboxMend Cloud Unlimited For agencies that want one monthly plan without site caps.
£29/month

Client-ready summaries without raw technical noise.

Reports turn connected site health, saved submissions and email issues into a simple review format for agencies and clients.

Connected sites, pending connections and polling state.
Saved submissions and email statuses over the selected period.
Open problems that need review before the client misses a lead.
No delivery/read/opened claims — only the status the plugin can know.

From form submit to agency visibility.

Each lead gets a trail: saved in WordPress first, checked against notification state, pulled into Cloud, then surfaced in reports before it slips through the cracks.

01 WordPress
Saved locally Submission Inbox stores the full form entry inside WordPress first.
02 Email state
Email checked Email Log and Email Status show sent, failed, missing or unknown notification states.
03 Cloud sync
Cloud sees it InboxMend polls connected sites and updates agency dashboards with fresh signals.
04 Report
Report ready Saved submissions and open issues become client-ready operational summaries.
Never lose your leads. The working inbox stays in WordPress. The agency gets the visibility needed to catch problems early.
LocalInbox of record
CloudAgency visibility
ReportsClient-ready signals

Give every WordPress form submission a visible trail.

Keep the working inbox inside WordPress. Use Cloud to see site risk, email health, analytics and reports across connected client websites.